Our services at a glance!
We at Marks Brandschutz are firmly convinced that in times of digitality, fast pace and constant innovations, customer service should come first To generate quality, trust, cost control, time management and long-lasting partnerships.
Customer support - 24/7
- direct contact person
- Emergency telephone, available 24/7
- Meetings/appointments in person, but also digitally via Teams Meeting
- Paperless, comprehensive documentation in accordance with DIN 9001
- digital customer access to all documents
Maintenance of RWA systems
- Initial consultation on site
- Calculation of time and costs
- Creation of an offer for recurring annual maintenance
- Organization of material and auxiliary machines
- Coordinating appointments with customers
- Carrying out maintenance in accordance with VDS standards
- Creating documentation for maintenance
- after scheduling appointments, carrying out follow-up maintenance independently
Repair of RWA systems
- Examination of the existing assembly planning
- First meeting on site
- Create offer
- Planning process
- Carrying out the assembly
- Handover to client
- Expert support
- Offer for future maintenance